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Tikona WiBro

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Summary

Tikona WiBro
Rakesh Singh@rexy2004
Aug 26, 2015 01:11 AM, 3572 Views
(Updated Aug 27, 2015)
Unreasonable service-- no support

It’s my Second month of broadband usage and already face twice issue with speed . I  took 4Mbps speed connection which worked good for first 18 days after that speed is not going above 1Mbps even my usage limite was not over .when I called the customer care, they kept saying to wait for 8 hours every time and it took 3 days to fix my issue.


Now it’s second time I’m facing same problem, and it’s already 6 days that they are not able to resolve the problem. Their customers care is if no use - where fools are seating and their network team doesn’t have skilled resources to fix the issue of users


It’s an fake ISP and money theif who give good ads but doent know how to provide services for which they are paid for .

(2)
Hi rexy2004,Thank you for bringing this to our attention. To resolve your concern we need your account details, you may write to us on TDNservices@tikona.in with your User ID and Registered mobile number with reference No TDNSM00223.You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.Regards,Tikona Care
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