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Tikona WiBro

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Summary

Tikona WiBro
Bari @bari121
Jun 21, 2012 12:10 AM, 1947 Views
(Updated Jun 21, 2012)
Shameless and Pathetic

I took Tikona last April 2011, it worked fine until it went bust in Nov, the small device called connector or something stopped working and had to be repaired.. shockingly it took 3 months for someone to visit premises and replace it .. all this after fighting with them almost everyday.. then 2 more months of fights to get waiver for those non-working periods.. fed up with their pathetic service I raised a disconnection request in Feb 2012.. I was 100% sure there will be no response, every time I called they said send email which never got any response, finally after a heated exchange with their supervisor disconnection complaint was raised on Mar 4th. I had no hopes they will do anything. I was correct .


Today June 20 th, still no response.. we have even vacated and moved to diff location. Ironically the bills r being generated every month and am getting calls from recovery agents to pay up or face legal action. Why the hell shd I pay for not using their service.. am completely fed up and tired of talking / emailing to these bunch of idiots. God save the customers who r using Tikona. If anyone from tikona is listening .. my account # is 1103348233, name - Abdul Bari Kokani. Humble request for those reading this.


Please never even think of taking Tikona Wi-Bro. Cheap-Shameless-Pathetic company ! and I swear !

(4)
“Hello SirWe thank you for your mail.We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.Please be patient and help us serve you better.Thank You,Tikona Services”
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