Your review is Submitted Successfully. ×

Tikona WiBro

0 Followers
1.0

Summary

Tikona WiBro
Kishan @kishandvs
Jun 18, 2012 01:02 PM, 2009 Views
(Updated Jul 04, 2012)
Slow speed, harrasment,

This is my review for Tikona Broadband.


They will put their rate plans in your house post box, then when u esquire for a connection they will come immediately, give a demo and take advance within a span of 2 hours.


Well I took 2 MBPs plan with 18gb data limit which cost me about 1200 Rs per month. It was pretty decent plan compared to Airtel or other providers. But the catch is when the demo guy comes to your house for installation he will check the speed in Tikona Broadband Speed test website. Not in any speedtest.com That Tikona Broadband website will always show your broad band speed is 2mbps.


Then after few days you will realize your 2mbps connection is worse than fu ing dialup. U cant control your temper and call customer care wait a loooooong time and talk to the executive and request for disconnection.


Disconnection :


After few days of disconnection request they will still be sending you bills for 1 month. No body comes to disconnect or collect the Tikona Broadband equipment in your house.


If you call customer care again, they say Sir according to our policy we need 45 Working days , to process disconnection. In that 45 days u will get many calls from Tikona Broadband executives harassing you pay bill for that month


Then I some how managed to catch one Tikona Broadband guy in my area and made him to take back the equipment as I was having a new spectra net connection. That guy took it


The shocker was I started receiving calls from Tikona Broadband legal department asking me to pay 2500Rs, Even thought I had given them 1800rs during installation, 1000 rs deposit they were saying I have to pay 2500 or else they will send a Legal notice and I have to come to court. After fighting with them on phone for 20 mins they agreed that 1000 rs is deposit.


Now even thoughTikona Broadband connection was there till May 12th, the said I have to pay full amount 1200 plus I have to pay 300 extra to take my name out of Legal department or else they will send legal notice.


finally I had to pay 1500 to Tikona Broadband to get rid of them. So Guys this is not my review, its my request, Never by mistake take Tikona Broadband connection. If Airtel has no feasibility in your area, go for any connection like spectra net, bsnl or any bloody connection but not Tikona Broadband.


I am not any fake guy, you can find the 1500rs cheating amount I paid attached is the receipt.

(1)
Hellowe are grateful that your service request was brought to our attention and we appreciate yourperseverance in settling this matter order to assist you better, we request you to provide thefollowing information:1. User ID:-or2. Registered contact number:-please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service.Our customer care associate will be glad to assist youemail us :-- tikona.Services@gmail.ComRegardsTikona Services
Please fill in a comment to justify your rating for this review.
Post
Question & Answer