Purchased a service from Timesjob.com and 11 days are passed and activation has not happened for a long period though company and sales executive told me 2 days to activate the service. I did a live chat with them and they were not able to provide any information.sharing the chat with you guys so that you people don’t go for their service at all.
AJ: I took a stepahead service of timesjob.com. They took money and after many days also they didn’t activate my service. VERY BIG SCAM COMPANY.
Ria: Hello and welcome to StepAhead Live Chat! How may I help you today?
AJ: last time I have also chat with you
AJ: and you didn’t able to help me anyway
AJ: why do your company cheat people. I have placed an order 11 day back and no response received so far from your team
AJ: when call to customer care they will disconnect the phone
AJ: no one pick the inbound phone
AJ: what the hell is this, can you please explain?
AJ:?
Ria: Hello, how may I assist you?
AJ: what is the status of my order number 1362381
AJ: you people are waste for anything
AJ: respond back .waiting for your excuses
Ria: Please wait for a while, I will check the status and let you know.
AJ: ok
Ria: thanks
AJ: are you providing the details or not?
Ria: In that order 1362381 Resume Zapper India pay Status: Y
Ria: pay mode: Online Payment
Ria: pay received Date: 12-03-2014 15:00 Current Status: Order allocated for verification at 12-03-2014 17:27
AJ: how long it will take for verification
AJ: your sales person has informed me 2 days and also site informs the below:
AJ: How soon will my resume be sent to consultants? Once you purchase Resume Zapper, Your resume will be sent out to the consultants within two(2) working days. Please note your order might be subjected to post-sales verification, in which case your resume will be zapped once your order is verified successfully.
AJ: your slow and useless team has taken 10 days for verification
AJ: such a service is provided by your company
Ria: Just Wait For Verification Call Then Your Service will Be Activated,
AJ: can you give me Akash Saurab phone number
AJ: how long
AJ: I should wait
Ria: sorry I don’t have
AJ: can you give me sales department number or I have to visit corporate office in Noida to get the number
Ria: In case of any doubts or queries you can always get back to us between 10am to 10pm at our customer care number i.e 1860-500-5500
Ria:
AJ: I have called up this number
AJ: and they have no infor about sales team
AJ: can you give me another number belonging to senior manager in sales team
AJ: I am not going to leave for cheating my money
AJ: tell me how many days it will take to verify
AJ: after I will get job myself then you useless people will help me
AJ:? can you reply back
Ria: I will forward the request to the concern department to get check it and you will get the revert back from the concern department As Soon As Possible.
AJ: why can’t you provide me the phone number of some manager
AJ: what is stopping you to share the number
Ria: 18605005500
AJ: cant there anyone who take escalation calls in your company or all from top to bottom in your company are useless
AJ: I have dialled this number
AJ: and no one picks up and they are not able to answer my queries
AJ: Faltu company hain. Answer deney ka dum nahi hain. Chor hain.