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Timtara

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Timtara

sachin @sachin2075

May 21, 2012 06:47 PM, 1463 Views

Ext Hard disk online purchase

Ordered an external hard disk vide

Order #10246380

Order Date: 28-04-2012

This order is marked as Awaiting Shipment

Your Order Contains the Following Items:

1 x Iomega Skin 2.0 USB HDD - 500GB and till date no response from the site. Logged two complaints on 18 may and 19 may, called their call center several times, yet no update. And this is what when they promise delivery in max 10-15 working days...

Very bad experience in terms of online shopping with timtara and they claim that they are No.1 e commerce site in India.

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Brand Response

timtara_Delight

Nov 06, 2012 01:07 PM

Dear Sachin Kumar ,This is with reference to your query regarding delay in refund process.You have ordered (Order no #10246380) Iomega Skin 2.0 USB with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been refunded & amount has been credited to your account.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara