I had ordered Apple iPhone 5 – 16GB(White) on 14 November 2012 at 2:34 pm from https://timtara.com online shopping portal. I have paid money through ICICI Bank Netbanking. Rs 41200 has been deducted from my account.
Order Number: 10353924
I have been told that I will receive product in 21 working days. I waited for more than 21 working days but I have not received delivery of my product.
After waiting for long time and not receiving any reply I have cancelled the order and asked to refund the whole amount Rs 41200(including shipment charges)
I have filed cancellation request on 8th December 2012. I have been told that your product will get cancelled in 48 hours. After 48 hours I have called customer care for cancellation confirmation. I have been told again for 48 hours more. I waited for 48 hours and again called customer care. I have not received any satisfactory reply.
I am consistently taking follow up with customer care. I have raised ticket multiple times to handle this complaint. I have written emails to respective person regarding my issue. But I never received any reply from timtara customer care executives I am going take legal action against timtara.com now. I will seek refund and compensation not only for me but also refund and compensation for all who are victim of their fraud. I will make sure that they will have to close their business if they don’t stop this nonsense.
If anyone can help in any form for building this strong case reach out to me any time. Dont keep mum .