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Timtara

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Timtara
ANUJ KUMAR@anuj_dpc
Aug 05, 2012 06:29 PM, 1377 Views
(Updated Aug 05, 2012)
Should be lootera.com

I ordered Epson TX121 Printer in this site. My order no is 10284096. From that date till today my order is in Awaiting Shipment. Its delivery time was within 3 weeks. The time lapsed. The product did not even shipped. More than 50 times I called customer care team. Its customer care person only know to speak "I am forwarding your complain." More than 10 times my complain forwarded  but no action taken. Not even an e mail I received. In compulsion I told customer care to cancel my order and refund my money. Still I suspect  this site will never refund my money without threatening him.


I have a recordable mobile and I have record of all the taking with customer care how the person ensured me to send the product within time but nothing happened. Now I am to file a case on police station and tell the truth about this site to News channels. Any wise person must not do any transaction with this site. He/she must take any legal action if he/she wants to do any thing with this site.

(3)
Dear Anuj Kumar ,This is with reference to your query regarding delay in refund process.You have ordered (Order no #10284096) Epson Stylus - TX121 Printer with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been refunded & amount has been credited to your account.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara
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