NON COMPLIANCE TO ORDER
Feb 10
to customerfirst
Dear Sir,
Please refer to the order of the forwarded mail. The order status is showing "Awaiting Shipment" for the last four days. Please tell me how many days it will further wait for shipment.
The address is a very much reachable area of India within a maximum of 2-3 days by courier service.You have asked for 20 days to supply!!!!! It is not in North Pole Yaar!!
The number 033-40166500 has no owner. It rings only, No one lifts.
Please reply
Hello Guest,
Thank you for shopping with us.
It is our pleasure to delight you with our services. We have generated a complete order summary. We suggest you to keep a copy of this summary. We will immediately ship your order.
Your timtara Order Details are:
Transaction Id : 10083248
Order Date: 03rd Feb 2012 11:08 am
Payment Mode: Credit Card / Debit Card / Net Banking
Bill Raised To:
Narayan Chandra Roy
Purbachal School Lane, Palta, Post Office - Bengal Enamel, District - North 24 Parganas, , Palta, WEST BENGAL 743122
Palta, WEST BENGAL 743122
India
Mobile Number: 8010641754
Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME SHIPPING ADDRESS
10183635 Nokia X1-01 Dual SIM Mobile (Nokia X1-01)
None Rs. 2, 099 Rs. 99 Rs. 0 1 Rs. 500 Rs. 1, 698 Delivery in 10-20 Working Days Narayan Chandra Roy
Purbachal School Lane, Palta, Post Office - Bengal Enamel, District - North 24 Parganas, , Palta, WEST BENGAL 743122
Palta, WEST BENGAL 743122
Total Amount : Rs. 1, 698
For any of your shopping needs please feel free to write us at - customtakeouterfirst@timtara.com. You can also call us at 033-40166500 (between 9:30 am - 6:30 pm, except Sundays and public holidays). We respond to all SMS on this number.
Thanks
timtara team
customtakeouter Care customtakeouterfirst@timtara.com
Feb 10
Dear Sir
Greeting from timtara family.
This is to inform you that your order was placed on 3 Feb, same will deliver to you on your
shipping detail with in
10-20 working days.
Looking forward to serve you again.
Thanks and Regards
Nisha
Team timtara
Ashim Roy
Feb 16
to customtakeouterfirst
Dear Timtara,
Please note that my order status is still showing "awaiting shipment".
Please tell me when it will be shipped. Dont give me a diplomatic reply. I understand that your phone no. is a fake one. No one attends it.
I have started to believe that I might not indulge in any future transaction with you.
regards
customtakeouter Care customtakeouterfirst@timtara.com
Feb 16
to me
Dear Sir,
Greetings from Timtara Family.
Please accept our sincere apologies for the inconvenienced faced.
This is to inform you that the order is under process and will ship within 4-5 working days time so we are requesting you to wait till this time.
Thanks for your cooperation.
Looking forward to serve you again.
Thanks & Regards
Mamta
Team Timtara
Ashim Roy
Feb 23
to customtakeouter
Dear Mamta,
How long I have to wait for delivery?
You mailed me 7 days ago that it will be shipped within 4-5 days.
It is still showing ’Awaiting Shipment’.
customtakeouter Care customtakeouterfirst@timtara.com
Feb 23 to me
Dear Sir,
Greeting from timtara family.
We would like to inform you that your order will deliver coming Tuesday.
Thanks & Regards
Shivali Rawat
Team timtara
Ashim Roy
Feb 29
to customtakeouter
Dear
Shivali Rawat
It is still showing awaiting shipment. Your Tuesday is gone.
I cant live in fear of loosing my hard earned money. Can you help me?
Regards
Ashim Roy
Mar 1
to customtakeouter
Hello,
is anybody there to answer my mail or I presume my hard earned money is gone!!!!!!
customtakeouter Care customtakeouterfirst@timtara.com
Mar 1
to me
Dear sir
Greetings from timtara family
Please accept our sincere apologies for the inconvenience caused
This is to inform you that we are getting check with the concern team and forward a request
for urgent shipment against your order so we are requesting you to please provide us 48 working
hrs we will update you for the same.
Thanks for your cooperation
Regards
Nisha
Team timtara
Ashim Roy aashimroy@gmail.com
Mar 5
to customtakeouter
Dear
Nisha and all others who made false commitments,
This time, Please make a true commitment.
I want to be the last person to go to the consumer court unless you compel me to do so.
Ashim Roy
Mar 12
to customtakeouter
Can anybody tell me how long should I wait? Now 48 working hours is also over and it is still waiting to be shipped!!!!
What the hell is going on?
Ashim Roy
Mar 12
to cco
Dear Chief customtakeouter Officer,
Can you tell something about when and how can I get my package delivered? You have put yourself and me in a bizarre situation. It looks like I have made a big mistake dealing with you. Nobody picks Your phone 033-40166500.
Please reply
Ashim Roy
Mar 19
to cco, customtakeouter
At last someone picked the phone and again they have made false promises. The last false promise was "We are shipping your package on 16/03/2012". Why do you make those promises while u cannot fulfill that? All I have now after all those false commitments and communication - a complaint number. Please return my money immediately and leave me alone.
customtakeouter Care customtakeouterfirst@timtara.com
Mar 20
to me
Dear sir
Greetings from timtara family
Please accept our sincere apologies for delay
Shipment is in process against your order, so we are requesting you to kindly provide
us 24 working hrs. we will update you for the same.
Thanks for your cooperation
Thanks & regards
Nisha
Team timtara
Ashim Roy
Mar 24
to customtakeouter, cco
Dear Nisha,
24 working hours is over. Please update me the status of delivery. Please tell me how long I have to accept your sincere apology. Your Chief customtakeouter Officer is not customtakeoutized to solve any customtakeouter problem. I mailed him the situation. There is no reply from him/her.
Regards
Ashim Roy
Mar 26
to customtakeouter, cco
WHY ARE YOU DOING THIS TO ME???? I WAS JUST TRYING TO SEND A MOBILE PHONE TO MY OLD PARENTS AS IT WILL REPLACE THE DAMAGED ONE THEY HAVE. HAVE I COMMITTED A SIN??? I AM IN DELHI AND I CANT TALK TO THEM JUST BECAUSE OF YOU. IF I HAD A HINT THAT YOU WOULD DO THIS TO ME, I WOULD HAVE NEVER INDULGE IN ANY DEAL WITH YOU. I THINK I HAVE HAD ENOUGH WITH YOU. DELIVER THE PACKAGE OR RETURN MY MONEY IMMEDIATELY OR I WILL STRAIGHTWAY GO TO THE DELHI POLICE TO LODGE A COMPLAINT OF CHEATING AGAINST YOU. I HAVE ALREADY CONSULTED MY FRIEND IN DELHI POLICE. HE IS EAGERLY WAITING FOR MY WRITTEN COMPLAINT ALONG WITH ALL THE COMMUNICATIONS MADE WITH YOU VIA E MAIL. CONSIDER IT AS A LAST CHANCE FOR YOU. DO NOT ASK FOR ANY MORE TIME TO ACT.
customtakeouter Care customtakeouterfirst@timtara.com
Mar 30
to me
Dear Sir/ Mam,
Greetings from Timtara Family.
We regret for the delay & inconvenience faced.
We would like to inform you that we are getting check with our concerned team regarding the shipment of your order.
Request you to kindly provide us 48 working hours.
Thanks for your cooperation.
Looking forward to serve you in future.
Regards
Priya
Team Timtara
Ashim Roy
Apr 2
to customtakeouter
Why do you regret and ask for more time? Just boldly say that "We will not deliver and also will not return your money. Go to hell." That should be the reply from a poor fellow like you.
Ashim Roy
Apr 2
to customtakeouter
This is for your information that I have lodged a complaint in the Consumer Online Resource & Empowerment Centre, Under ministry of Consumer Affairs, Government of India. They have communicated me with the following:
Your complaint has been filed on Date: 02 Apr 2012
Please note down your complaint ID: 38922/3/2012 for further assistance.
Please treat my order as CANCELLED and refund my money immediately. I have had enough with you.