I bought a camera and a phone from timtara.com on 26th Sep and 07 Oct Rajeev_Vermactively.
Order details as follows...
For the camera...
Order Date: 26th Sep 2012 11:03 am
Amount: Rs.15, 390 INR
Order no. :10331266
For the mobile phone...
Order Date: 07-10-2012 @ 6:26 PM
Amount: Rs. 8, 999 INR
Order no. : 10336202
As you can see, it’s been almost four months for both the orders and I’m yet to receive any refund from their side.
For the first month, I waited for the order to be delivered...After giving up on that I asked them to cancel it. The cancellation process took two months..... despite me calling up their cust. services every day for two months and after huge conflicts and plenty of lies and false commitments and assurances......... they eventually cancelled my order.
Now, it’s been a month since I’m waiting for a refund. and every time I call them.......... all I get is lies and lies. They always ask you to wait and commit to refunding in a week and arranging a callback in 24-48 hours.
But, to no surprise no acknowledgment or callback and many weeks passed by..... still waiting for refund.
what am I suppose to do now???