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Timtara

Avnish Verma@avnishkverma

Jan 13, 2012 12:45 PM, 1328 Views

Product not delivered

My order number is Order # 10158859, the product value is 15599, I made the payment using credit card

I ordered it on 28 December 2011, till date I have not received the product, it is showing on the website as awaiting shipment

No replies of email and customer care is not picking phone, the number mentioned on website 03340166500 is not working and I have a mobile number 9212563227 of an executive named Imtiaz he is not picing the phone

Don’t buy anything from this website

Avnish Kuamr

9999556689

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Brand Response

timtara_Delight

Nov 01, 2012 03:03 PM

Dear Avnish Kumar , This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10158859) Sony Ericsson Xperia Neo V Mobile Phone with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara