If you are waiting for shipment from timtara, you will forgot your valuable money. For refund from from timtara, ask refund from payu.in. Mail to contact@payu.in (payment gateway for timtara). You can get your money within three days.
Dont believe their customer care persons words. Every time if you ask delivery time, they will reply " waiting for 7 working days". I think they collect money from us, and running finance company.