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Timtara

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Timtara
Raman Chatrath@raman69941
Aug 28, 2012 01:58 PM, 1328 Views
Big thieves

My order id is 10294070 for a Samsung galaxy S2 mobile that I ordered on July 23 & paid 24400 through my credit card. In spite of several e mails & customer care calls, they haven’t bother to deliver it & when out of frustration I asked for cancellation & refund they are least bothered to refund my money back even after 37 days. Such irresponsible & cheats should be penalised & not allowed to do e-commerce as they trap innocent customers by offering goods at cheaper prices than market & then screw them, they are a blot on face of Indian Govt too who allows them to go scot free.


Please take necessary action to get my money back along with penal interest,


Thanks.


Dr.raman chatrath

(2)
Dear Raman Chatrah ,This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10294070) Samsung Galaxy S II - I9100 with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to allWe would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara
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