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Timtara

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Timtara
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arun @arunrameshp
Aug 18, 2012 06:10 PM, 1201 Views
Completely cheating customers

I had the experience of ordering a product in TIMTARA.COM (ORDER #10290298, Sony DVD Player DVP-SR320(DVP-SR320) ) on 17/07/2012.Till today (16/08/2012), I haven’t received the item.


Whenever calling to their customer care # 0135-3051500, they are telling there is a huge demand for the product that is why it is delaying. I actually called and cancelled the order but I do not think to get  my money back.


So my question is what to do next.

 (1)
(1)
timtara_Delight
Dear Arun Ramesh P , This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10290298) Sony DVD Player DVP-SR320 with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Team timtara Thanks & Regards
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