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Timtara

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Summary

Timtara
saurabh kapoor@kapoorsaurabhk
Dec 01, 2011 01:21 PM, 2313 Views
(Updated Dec 01, 2011)
Timtara Sucks; Its name Should be TimTata

Product rating Given as  1 Star because there is no option of giving 0 stars !


In the age where people have experienced service from the likes of Amazon.. it is a shame that we still have the likes of Timtara operating in India. Now even we have the likes of Flipkart which promise the delivery time and make sure the product reaches to the customer around that time. To an extent Letsbuy is also there , but not at par with Flipkart. This bloody site Timtara stands no where in the race and they still have the balls to call themselves No.1 in customer experience !


I had ordered a Playstation 3 cd , on the 15th of November , 2011 (Order #10128139) and till date have not received it.Please see the attached image or follow the link : https://img15.imageshack.us/img15/1543/suckers.jpg


Even after sending multiple mails and calling their contact centers I have been told that the product would reach me in the next couple of days.. but the day hasn’t come yet. Its been more than 15 days since I ordered a cd and I have not yet received it from them. If they cannot deliver a cd in less than 5 days. You can imagine what sort of SCM/Logistics they have ..


After posting my feedback on their page on Facebook, they kept on deleting my comments but when I also did not stop and pasted my comments repeatedly. They blocked me from their FB page !


So much for Timtara being number 1. I am done with them !


My friends at Mouthshut, you have been warned. Order from this site at your own risk !

(2)
Dear Saurabh Kapoor ,,This is with reference to your query regarding delay in refund process.You have ordered (Order no #10128139 ) GTA IV - Complete Edition (Game, PS3) with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been refunded & amount has been credited to your account.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara
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