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Timtara

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Timtara
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Raman Tayal@ramantayal
Aug 20, 2012 03:59 PM, 1438 Views
Not returning my money

I had order an Apple IPAD 2 on 5th July 2012 from timtara.com (order id – 10283734). I had done the payment using my credit card, but till now product has not been delivered to me. As per company policy customer can cancel their order if it is not shipped from there end. Hence on 18th July 2012, I had sent a mail to cancel my order and refund my money.


But after number of reminders and even calling to customer care does not resolve the issue.

 (1)
(2)
timtara_Delight
Dear Raman Tayal ,This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10283734) Apple IPad 2 with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Team timtara Thanks & Regards
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