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Timtara

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Timtara
Abhijeet Kadam@abhijeetkadam913
Mar 31, 2012 04:01 PM, 1841 Views
DELAY IN SHIPPING

My name is Abhijeet Kadam, I am from Navi Mumbai. I ordered a Samsung Galaxy Note on 24th of Feb and till date the Shipment status shows as "Awaiting Shipment". These people also have a pathetic customer care centers as they hardly pick up any call. The last time I called in they said that they have already shipped the product and the reason for the same status is the glitch in the system, they say.


I am really tired with all this and specially when I have already paid the entire amount to them using my credit card.


Even today the status shows "Awaiting shipment" Now I wish to cancel the order but I am not able to reach them.


Well let me know if there is any way to get through them.

(4)
Dear Abhijeet Kadam , This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10199077) Samsung Galaxy Note N7000 Mobile Phone with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara
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