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Timtara

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Summary

Timtara
Ananta @ananta85
Apr 11, 2012 04:46 PM, 1775 Views
(Updated Apr 11, 2012)
Worst Experience in My Life Time

I have ordered 2 items (a) Pen Drive (b) Whirlpool Refrigerator vide Order No- 10222006 and 10222008 respectively on 24th March 2012. As per titara’s bill the pen drive suppose to deliver within 2 working days and the Refrigerator would be deliver within 10 to 15 working days. After continuous follow-up they delivered pen drive after 6 days and the refrigerator does not even dispatched after about 16 days. when I follow up through lots of mail they are saying they wanted to take another 7 to 10 days. But I got disappointed and asked them to cancel the order and refund the amount.


The worst thing about this site are.




  1. You will not found exact status of the order: Many time the status will show Awaiting Fulfillment, then Awaiting shipment etc...




  2. They are not capable to send the order in Time.




  3. If you wanted to speak their customer care, simply You can not talk as the only phone number is either not reachable or busy.






I am not Sure how many days they will take to settle my issue... I did not get any confirmation mail from them about cancellation and refund of money. The God Only Knows.


So, it’s my humble request to all those customer who wants to purchase from timtara do consider the above things.

(7)
Dear Abinash Rout , , This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10222006) Sandisk Cruzer Blade Pen Drive-4GB with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara
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