I have ordered TV after seeing their offers, on Jan17th, still it is in awaiting shipment status, each week if I call(after long time of continuous calling) they will pick up once and they are saying there is vendor problem and they will ship definitely by the weekend. For 8 weeks I got the same reply. will never suggest this site and for purchase again to anyone in my life. now waiting for them to pick up my call for cancellation at least.
Order Date: 17-01-2012
Recipient: Harikarthik Chidambaram
This order is marked as Awaiting Shipment
Your Order Contains the Following Items:1 x LG 22LV2130 22" LED HD Ready TV
This is today’s status. March 6th
For the Refund Process
You might have got the ccavenue mail when u purchased the product, reply to the mail stating that the product is undelivered . Send the mail to service@ccavenue.com, contact@ccavenue.com,
accounts@ccavenue.com, risk@ccavenue.com, They will take further steps and within a week your refund process will be done.