I placed an order for a Sony Camera and Intex Speakers with Timtara on 05.06.2012, no delivery made till the date despite numerous complaints and mails to their Customer Care and and daily calls to their Customer Care (?) Number.
The mail to the Chief Customer Officer (CCO) too fetched no response. The status is still showing as Awaiting Shipment. I also warned them for lodging FIR of Cheating and Fraud but they don’t care at all.
On every call the Customer Care Executive tells that your complaint is being forwarded to packing department, you will receive a call soon; your order will be sent soon etc.... In fact they are trained to make fake assurances to linger on the issue.
On much demand to contact to somebody in authority I was provided a Mobile No. 09899035527 but it turned out to be switched off. I request all not to fall prey to their heavy discount offers. You are bound to lose ur money and peace of mind once you are trapped in their snare. That is why they don’t provided cash on delivery service.
I will definitely lodge a compliant against them. The payment gateways (CC Avenue etc ) should also take a notice of the fraud being played by the site and debar this portal. They also manage to post fake reviews on mouthshut.com praising their service but its all fictitious and due to the spreading of awareness in online shoppers against timtara.com.
mouthshut.com has played a significant role in awakening and alerting people.