I just booked this cab from my house in Indira Nagar to Bangalore airport. The distance by meter is 39 kms. By Indigo car(15rs/km) the amount comes out to be 585 rupees. The driver demanded me 650 rupees!
Interestingly, I also received an sms telling me that the charges are 650 rupees(apparently he charged me 65 rupees extra for a "Toll" which was nowhere to be seen during the journey)!
I tried to lodge a complaint to their customer service, the guy cut my phone. I called again and talked to him very politely, he accused me of using abusive language and again cut the phone. I believe there are much better options in the city. Its cab drivers are "gundas" like those auto drivers we see on the roads. And customer care service! Just another army of dumb fools!