If u feel like u r a very rash driver, try to compete with red boxes in our city. Im sure u would fail. I dont mean that u should really go for it, but just a sarcastic thought. Im a very regular pedestrian of best buses since childhood, but the amount of improvement is almost negligible. If we compare it with local trains at least they are trying to improve in good sense. Two years back wen I used to travel in local trains the condition was worse & had to let go many trains since couldnt find a two-legged place . Since the frequency has been increased its been bit successful in handling immense crowd.
If the conditions of this mode of transport can improve then why r they lagging behind. Its actually they are wicked & irresponsible about their work. I feel the saying that "rules are meant to be broken" is exercised religiously by them. Im sure ull must have traveled through BEST buses & experienced sudden jerks not only single time but its a recurring instance. We feel its actually because of sudden halt. but the reason is these buses have a very maintained brakes thus they drive in an uncontrolled manner & they feel confident of applying sudden brakes. Thats the only reason they drive as if they r participating in F1 race.
The conductors are very rude & they should be provided with a special training wherein they should be thought how to behave with passengers. Their abrupt behaviour not only creates a feeling of anger but also disrupts the mood of being a good traveler. Many times I have seen even if they r found guilty still they provoke passengers to fight with them coz they know they cant be hammered on work being a govt employee.It seems as they r being paid to create nuisance.