I purchased a Nikon D5100 kit from their website last month. This has turned ot o tbe the worst online purchase in my life ever. The entire deal was marred by lies and miscommunication from the vendor. I only wish I had read teh previous reviews on mouthshut.
Before placing the order, I first contacted the vendor to enquire if they had the camera in stock and if they could deliver the item to my location (i live in an upcountry locationwhere common UPS and Aramex do not have their offices). The replied in teh affirmative. After ordering the product and making the payment, they send me a mail that the product is out of stock and that it is going to take some time before they can ship teh product. (this after they confirm having stock before I placed the order). Then they send me a mail that they cannot ship the product to my location and that I had to give them an alternate address where they can ship my package to.
I recd the package after some 15-20 day delay. The Nikon d5100 kit was supposed to contain the D5100 camera and the 18-55 mm kit lens. However, the lens was missing from teh package as also was teh warrenty card. Also teh package was unsealed. This clearly shows that the package had been tampered with.
Their customer support is pisspoor and my subsequent communications with them were only met with more lies.
I would definately not recommend this vendor to anyone.
-Thrivikram.