I purchase water purifier from TMC Begumpet showroom. After 15 days tremendous follow up, technician came for installation to my house. There was a big surprise for me when technician said that water tank should be 8 feet above the unit! And I need to purchase booster costing Rs 2300 separate to work the unit. Peoples who given the product demonstration did not given me this information while explaining the product at TMC.
Same kind of experience I had last time as well when I purchased LCD TV from TMC. At the time of purchase TMC told me that this TV has inbuilt wireless connectivity, and when technician came for installation, he said for wireless connectivity I need to purchase separate unit costing Rs 4500/-
I written several e-mails to TMC customer care but looks like they do not have system called CUSTOMER CARE.