I had bought this TV 5 years back from Sony Mony in Mumbai at the cost of Rs 62, 000. Tthey gave us good service but now the Toshiba engineers tell us that its display panel has got spoiled and its replacement will cost Rs 50000.They have advised us to get a new TV.
It is really surprising that in just 5 years the display panel of such an expensive TV should get spoiled with hardly 2 to 3 hours of usage per day.
What is worse is that the company has not bothered to give me any reply to my two e mails sent to their Indian head quarters.Clearly, customer service is at a discount in Toshiba.