Recently I booked one 32PB200 32 inch LED TV at a reputed outlet. The piece delivered at home (fresh and packed) gave only a white background. It was taken back and was given a new piece the next day. The picture quality is very poor and my old LCD screen is much better than this. Though the web site says PB200 as full HD, one needs to be very careful in selection models - Most of them are ’HD ready’ only.
However the service I felt was very prompt as the person for installation arrived even before the TV. When I mentioned my dissatisfaction, the dealer was so nice to take back it and offer an HD TV of a different brand. Being a Japanese company, Toshiba should have a bit stringent quality control else they are going to loose lot of customers.