When I first received my order from ToyLick, I was honestly disappointed. The product looked fine, but it stopped working properly after a couple of uses, the vibration would cut off randomly, and the charging light wouldnt come on. I wasnt sure what to expect, but I decided to contact their support team anyway.
To my surprise, their response was quick and polite. They asked for a short video and order details to verify the issue, and within two days they confirmed a replacement. The new product arrived neatly packed and in perfect condition. This one works exactly as advertised, it has strong vibrations, comfortable design, and solid battery life.
What really good was the way ToyLick handled the situation. Mistakes can happen, but their professionalism and quick resolution made all the difference. A rocky start, but they definitely earned my trust with their after-sales support.