I had a horrible experience buying my Toyota etios g with sp. that itself is a long story. now I got cheated by their service station galaxy Toyota, Delhi. I met with a small accident and went to the service station to get it rectified. The attendant promised me that the parts are totally covered under my insurance and he would in fact change my bumper also (which I had already got rectified) within the insurance cover.
I got a shock of my life 4 days later when I went to collect my car. I was a given a hefty bill stating that only 50% of the parts are covered under insurance. When I enquired the advisor why I was not told this in the beginning, the advisor was clueless and told me to contact the Toyota dealer from where I bought my car.
Finally , I was forced to pay the said amount. Please take my advice and don’t buy any Toyota car as their so called ’Q’ service is a huge farce.