This is regarding a package that was shipped on 24th Oct and expected to be delivered soon. When it was still not delivered on 30th October 2019, I contacted them on 30th Oct morning and was told that their delivery boy arrives after 12 pm or so. I contacted them later to hear that their delivery boy was on leave and there is no one to deliver the parcel, and suggested we collect them personally. Since it was urgent and I did not want to waste any more time, I managed to collect it from their delivery center in Bengaluru. I told them that they are not fit to run a courier service. THIS IS INDEED THE WORST COURIER SERVICE I HAVE SEEN. Never ever use their service, they sound the least bothered when you communicate to them. The SPEED POST from Govt of India is far more reliable than any of these folks.
Overall:
Customer service=NIL
Staff Courtesy=NIL
Star Rating= Zero or if possible -1