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Tradus

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Tradus

Sonu Singh@robtjackson

Jul 20, 2013 11:12 AM, 636 Views

Fraud Company Online Dacoit in India

If you guys have a product promotion e-mail of tradus.com Please send Report Spam it’s totally fraud company... it’s India’s Biggest Dacait !!

Me n my friend have purchases Denim Jeans for Men but tradus Emp sent both of me the local brand jeans like footpath product we are vary disappointed of this company.....my order id is "9933100_01"

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Brand Response

Tradus

Jul 20, 2013 12:49 PM

Dear Sonu,We regret the negative and traumatizing experience that you have shared with us. The feedback that you have shared about our seller is extremely serious and we would have to take action against the seller for the sheer unprofessional behaviour. In a marketplace model there are instances where the seller sends defective and low quality items but we ensure that customers do not have to bear the brunt. We are still in the process of creating the perfect business Eco system in which disciplined seller's are given the chance to serve our valuable customers. We have already taken steps to discipline all the sellers by imposing penalties on lapse of services of any kind, however there is a lot that needs to be done.While we try our best to improve our services in terms of the quality of products sold, we have a dedicated and efficient Customer Service Team who will help you resolve the complaint. Our CS Team has sent you an e-mail requesting return of the product post which this will be refunded back to your account.We certainly hope that you would give us another chance to prove our worth.Regards,Team Tradus