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Summary

Tradus

Lt Col Va Joseph@vajoseph52

Jun 15, 2013 01:07 PM, 719 Views

Online Shopping TRADUS : BIG Frauds in REFUNDING

Sub-Order ID: 9222843_01

This Order Placed with TRADUS on : 28 May 2013 at 11:20:45 am

for Clydl Polo T-Shirts Pack of 4

Order was not taken by the Seller until 06 Jun 2013, then order was

Cancelled and called for refund.As of today 15 June 2013, the Current Status: Refund Processed

It seems that this organization lacks the professional competence to compete in the Online segment, They are trying to make money by interest of refunds being withheld. Any one who has a problem of similar kind, kindly respond, as I am taking these people to the consumer court, and also approaching the Ministry of Consumer

Affairs and reporting these people.

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Brand Response

Tradus

Jun 24, 2013 04:52 PM

Dear Vincent,We regret the negative and traumatizing experience that you have shared with us. We understand that the seller in your case did not dispatch the product within the promised time frames and we would take appropriate steps to curb such unhealthy business practices. We are taking every possible steps to have disciplined sellers on board to serve our valuable customers. We had also initiated the refund promptly on your account on June 13, 2013 post which the amount was credited to your account the very next day. We are trying to have the best processes in place to delight our customers and hope that you would give us another chance to prove our worth.Regards,Team Tradus