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Tradus

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Tradus
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Muthu Raman@muthuramanr
Oct 29, 2013 11:48 AM, 1873 Views
Irresponsibility of Tradus.com

I have ordered Sony Xperia C Dual Sim Mobile Phone( White) and the order no. is 11233417_ 01 through Tradus.com, on 19th October and I have received the wrong color( Black) product on 23rd of October, which I have escalated to Tradus.com, which no action have been taken from tradus.com except just a status update on the website.


I called up the seller and followed up and sent the mobile back to the seller on 26th of October through Blue Dart( AWB#13976888741), and I am trying to follow up with the seller after I have sent, but no response from the seller.


If Tradus.com and the seller is not responding to the situation and not providing proper feedback on the next step. I am really frustrated with the service provided by Tradus.com.


-Muthuraman R

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Tradus
Dear Valued Customer,We regret the inconvenience caused as you received the wrong color product from seller.As discussed over the phone we will followup with seller and confirm whether seller has received back the product to get this issue resolved at the earliest.Thanks for your patience and continued support. Regards,Team Tradus
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