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Tradus

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Summary

Tradus
Bandi Nirdesh@bandinirdesh007
Aug 16, 2013 09:05 PM, 1479 Views
(Updated Aug 16, 2013)
Worst Customer Care, No Response, I Want My Refund

Order Flow


Royal Enfield Bullet Rear Customised Skull Brake Tail Light


Quantium #IBC032414


Order Details


Shipping Address


Order Flow


Order Placed : 2013-08-02 14:44:22


Order Accepted By Seller : 2013-08-02 15:13:26


Order Packed By Seller : 2013-08-02 15:14:29


Order Dispatched By Seller : 2013-08-07


Delivery Date : 2013-08-08 Sub-Order ID: 10237597_03 The above are the details of the product I purchased from tradus, instead of the product which I purchased I received a wrong and a cheap product from tradus, so I complained to tradus about that.


They promised that they will resend the correct product, like that they dragged for two days, later they told to apply for refund, so I mailed each and every details of my bank account they asked, from that day I am not receiving any status, whether my refund is in process or not, got totally disappointed! :(

(0)
Dear Nirdesh,We understand that this shopping experience has not been so pleasant as the seller could not dispatch the correct product and the order was cancelled .We try our best, and so do our sellers, to avoid such mistakes. However such things happen occasionally and we will ensure we will take it as a feedback to improve the overall shopping experience.One of our Supervisors had called you to ensure that this issue is resolved within the quickest possible time to your satisfaction. Regards,Team Tradus
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