I have 2 units of Transcend 1TB USB 3.0 convenient outer USB hard circles. Two of them are working fine, yet one of them blamed in under 1 year’s chance. I came to the ACCEL ICIM support at Nehru Place Delhi for the substitution of the same and there the difficulty began.
Rise above is having no administration setup of their own in India and all defective equipment is sent back to Malaysia/Taiwan
Least return time disclosed to me was 60 days and greatest 100 days.
Following 150 days now, I am as yet sitting tight for the substitution and there is no word from the outsourced administration focal point of Transcend.
Everytime I approach them they say that the substitution is yet to be recieved and I can gather it once got.
The telephone numbers gave by them are never answered(100%)
In the event that you visit their inside 5 times, you wind up spending more fuel than the expense of the hard plate itself. I have officially made a larger number of visits than this.
In spite of the fact that the equipment quality from Transcend is great, however you can’t say the same for their administration quality, as the present office is in the same class as none.