I booked hotels using TravelGuru for 28-April-2018. I got a confirmation mail from TravelGuru that booking is "successful". Booking reference number is 2404813109309, Homestay confirmation number is TGU0005081279. I was planning my trip as I did not suspect anything fishy at that time. Luckily I called the hotel to check about their checkout timings and then all hell broke loose. Hotel informed my that they don’t even have a tie-up with Travelguru and my booking is not in their system. I immediately called TravelGuru and I was told that the hotel "overbooked" and hence they have cancelled our booking. When I asked I didn’t informed the customer support person had no answer. They offered me a backup hotel which is 30 Km away from the city in the middle of no where. This clearly shows that TravelGuru is just cheating people. They are making false bookings and showing that booking is successfully. They are later giving pathetic hotels to customers which people are forced to take since no other option is available to them. I am planning to take these unethical people to consumer court if my booking does not get confirmed before my journey date. I can understand human error but this is a clear cut case of unethical behavior from Travel Guru team. Shame on you all