I had only used the hotel option on this webiste and here goes the review for the same. I booked a hotel in Jaipur in May and I was pretty happy with the overall experience.
Though the website server was down, I simply got a call from a travelguru agent and he helped me book the hotel room. I got a great discount for a 3 star hotel. Called up the hotel after a day and found my booking done by travelguru people.
We were 3 people and when we checked in, we simply gave the printed booking confirmation and we got the room. The hotel guy asked for extra bed charge but when I told him that I already nformed travelguru at time of booking about 3 occupants then he politely apolgised and gave the extra bed without any extra charge.
I was pretty happy with the overall experience.
Further I got a 10% discount coupon and used it for my next booking.