I am frequent user of online travel websites.
But as a bad luck once I choose travelguru.com. I wanted booking for Daman. I chose hotel on Travelguru and made my payment.
Money was debited but booking not done! I made 2nd effort, money debited, but result the same. Booking not done.
Again I called on their customer care number 9211177444. Their care executive Kanita Suri again checked availability, and send me by email details of Travelguru account number, and asked to deposit money in their account.
I immediately transferred money to their account. After they sent me booking confirmation mail and sms. and also booking voucher with booking id TGUA0001336807. And the story doesn’t end here!
After 2 days of booking suddenly I got mail from Travelguru saying that your booking is not confirmed by hotel and we can arrange for u another hotel if you wish!
Total 3 times payment, debited my more than 25000 Rs. and still no booking confirmed.
The worst online travel website full of mal-service.
Don’t ever do any deal with them.