Expired Food Product
Bill No: INV - 607
Manufacturing Date: 16-03-13
Batch Number: 2260 HB
Pruduct : Tropicana pomegranate
Today, On March 16, 2013 at 2:15 PM (IST) we purchased an Tropican from the Purple Lillies Outlet located at the New Delhi. And after consuming it, we found the taste a little different. The taste was not good and was smelling foul. I was feeling to/like vomit so We have cross checked the Date of Manufacturing /best before date (6 Months from the date of manufacturing), to our surprise we found that the product was already expired. We tried to get this to the notice of the management but they didn’t allow us to meet the manager. Then after showing them the Cash Memo they agreed to their mistake.
After meeting the manager and explain him in detail (in-charge manager) he tells us that it’s a common practice among retailers and also it is well understood and she is saying as no one will die from this. she was so rude as if I did some mistake by complaining.When we contacted a person who said he was in-charge he agreed about the irresponsibility on their part and happily said SORRY without feeling so. and said as its a company mistake.
Please suggest what action should be taken (Against the Management for their irresponsible behavior and carelessness) for justice for ourselves and for in the PUBLIC INTEREST so that no other person or family get their health spoiled by trusting someone blindly.
Regards,
Vika