I had a terrible experience with TrueMeds, and I will never order from them again. They appear to be using unethical and manipulative practices to trap customers.
# Here’s what happened:
I placed an order on 30 March 2025 for REGAINE 5% – 60ML PACK OF 3 SOLUTIONS(Total 180ml), clearly shown in my order summary(attached screenshot). The price was ₹848 after discount. Just as I was about to make the online payment, I received a call from someone at TrueMeds who insisted that I complete the order via phone.
I clearly told them I wanted to complete everything online, but the person kept pushing me to confirm over the phone, saying he could "finalize it faster." Even while I was still speaking, he took backend actions that made the order appear on my screen. It felt shady, so I chose Cash on Delivery(COD) instead of paying online.
# The worst part:
When the package arrived, I could feel that the box was too light, and I suspected something was wrong. I tried to open the box before paying, but the delivery person refused and said he couldn’t take it back if I opened it.
After paying, I opened the package and saw the shocker – only ONE bottle(60ml) was delivered instead of THREE bottles(180ml). I’ve attached a photo of what I received. Clearly a blatant mismatch.
# Final thoughts:
TrueMeds is either:
Completely mismanaged, or worse,
Deliberately cheating customers.
They cannot be trusted with your:
Order accuracy
Payment details
Personal information
Medicine quality
This kind of manipulation and malpractice is unacceptable. I’ve lost trust in this platform, and I strongly recommend others to avoid them at all costs. Medicine is not an area where such shady behavior should be tolerated.=