First of all, these movers came unprepared without enough packing material, and seemed young and inexperienced. I watched one of the movers come down stairs while talking on his cell phone and smoking, very unprofessional, . Then I watched the movers PUSH my washing machine through the doorway resulting in the front door being completely scratched. They also significantly damaged my entrance wall, for which I had to pay maintenance to landlord .
Furthermore, I watched them drag furniture in the truck without using good packing material and packing and they never secured/protected any of the furniture once they were in the truck. The truck was not well packed and we were giving the movers instructions on how to secure the items. Due to their obvious lack of experience and disrespect for our belongings, we had our friends do the remaining of the move and we did not allow the movers to move anything into our new home fearing further damages. When I asked their supervisor how we would deal with these damages, he stated we needed to contact the company. We also had no choice but to pay him cash otherwise we could not unload the truck. It’s been over a week now, and we have not heard back from anybody. This company is extremely unprofessional and I beg you NOT TO USE THEM.Mumbai local move, trueway is very unprofessional movers.