Hi I would strong recomment everyone to not buy a scooty pep plus. I bought it, the service people screwed up the battery and since then constant troubles have been arising. she has been walking 5 km everyday with her old knees and its horrible. the service centre has held her bike for more than a month now we have been calling them continously and they arent fixing the bike, they ignore our calls. the bike has a horrible battery life, or the service centre is placing used batteries and hence the scooter does nt self start start. what the point of buying a switch start bike then. I would recommend you to put in some extra cash and buy another companys vehicle. please trust me this is my second bad experience with tvs.tvs scooty pep sucks.