Hi
I am an unfortunate owner of TVS Spectra. Which was launched sometimes back witha a bang. Unfortunately for me I was trapped in your propoganda. I went in to this deal thinking that a respected Company like TVS is trustworthy. Going by the Quality awards these guys have won, I thought that I will be dealing with a honest and clean company.
I do admit that till I was in Chennai (Anna Nagar) the servicing was done upto my satisfaction. But things are different in Bangalore. Till I was in Chennai, the service was so good that, I always believed that, though this scooter failed in the Market but the product is a good one.
But Horror awaited me in Bangalore. Here when we take this scooter to the Authorized Service centre, they litrally tell me to junk this scooter as they are not in a position to service this one. They are not getting due support from TVS viz-a-vie the spares etc.
In Bangalore, I get the scooter serviced at TVS-Ashwa service station ring road - opp Devegaowda Petrol bunk. Till date I am not satisfied with their service. Every time I have to take to scooter back, It runs like some old 20 year old Lamburetta. Even now, I had complained that the gear is slipping and the pick up is bad. To my horror - they took more than a month’s time, saying that TVS (mother company) is not supporting them for TVS Spectra models. Even after a month the problem persists. They also insist that they are doing me a favour by servicing this scooter model.
I would request TVS to take some action to save face.
Regards
S. Ananthakrishnan