I have booked Uber cab more then 5 times but I had suffer from the similar problem everytime.it always comes late from the time it has been given.If someone is in hurry they should not book this cab. Another problem with this cab is that you cannot track the cab you have booked.sometimes the car is not even clean. The driver always takes from the long road to charge more fees.the drivers are usually not friendly to there customers.they are very rude sometimes.once I asked the driver to on the AC., so he didnt even replied to me and didnt on the AC. I would like to suggest everyone to not to book this cab if you are in hurry.