Dear All,
Its brief explanation which I encountered today with Uber trip cancelation.
I requested Uber trip from BTM to Bomanahalli. Which showed extimation of 108 rupees. The driver took too long to reach me almost 25min since my mom is accompained with me, as she cant stand for too long I cancelled.which it stated they will charge me 78 rupees on my next trip extra. by the time driver arrived then I told I have cancelled, to my curiosity I asked how much money you will get for this cancelled trip he checked and told 51 rupees:) as cancelled button is pressed Uber will get approx 29 rupees.
Then I called custumer care and explained trip taken too long. they told they will credit back to uber account 78 rupees. Which again I can use only for Uber trip.