I use it frequently and each time I had an excellent experience and taxi always came on time.
In uber you’ll be able to order a cab using the app which is able to let you see a map and nearby taxis. It additionally tracks your location so the taxi can reach your spot to pick you up.
Once your cab is confirmed then it provides you an estimated time that uber cab can arrive which are roughly below fifteen minutes.
I never faced delays in cab arrival so it’s pretty on time. The cab arrives; you sit in the cab and relax. Its air conditioned and can drop to your desired location. After you make the destination you pay the cab via the app though debit or credit or paytm wallet. The minimum fair is 50 and 8rs per kilometer so it’s truly cheaper than different cabs within the long distance. And you’ll be able to use coupons to avail discounts. I paid through the Paytm wallet. So in my experience it’s been great.