A Driver called Ravi having rating of 4.7 was allotted to me. When he reached my pick up point I only called and checked with him whether he arrived. I requested him park near the gate as I was travelling with children. This driver instead parked away from the gate. When I reached the cab to enter the cab then the driver cancelled the trip and said that he rudely said he purposely cancllled the trip to make me and my children and wife wait for another cab on the road.
Added to that Uber charged me some Rs 87 towards cancellation. Instead being answerable for the driver misbehaviour, Uber charges the customers.this is rubbish.
This menace of errant drivers is increasing in Uber leading to safety issues.