Ive been using the Uber app for my daily commute, and unfortunately, the experience has been increasingly frustrating and disappointing.
Firstly, the fare charges are unreasonably high, and despite that, many drivers refuse to accept rides at the listed fare. The app often shows that drivers are busy and prompts me to increase the fare just to get a ride booked. This feels unfair and manipulative.
Moreover, even when a driver accepts the ride, they sometimes cancel it after 510 minutes for no valid reason. This not only wastes my time but also causes significant delays. I end up getting late for work almost every day, which is now affecting my job performance.
The overall service has become unreliable and frankly, quite disgusting. I expected a smoother, more efficient experience from a platform like Uber, but what Ive received instead is daily stress and inconvenience.
Unless there are major improvements soon, Ill be forced to consider other alternatives. I truly hope Uber takes user feedback seriously and works on fixing these issues.