Hello friends today I will share my personal experience about this Grinder.This Grinder is Very good quality I brought for my mother 2 year ago till now nothing problem showing.It is very user friendly .A normal women can operate it .It is quite easy to operate.We can clean its motor easily.We can open it easily.It gives much durability.We can run it around 4 to 5 hour.It is a handy product we can take it picnic etc.It looks very stylish and fit to our modern kitchen. The service and support is good they are very polite and helpful.So no doubt any thing bad in it. I recommended all buyers to buy this grinder.