I opened an account in this bank 6 years ago I have my account in lokhandwala branch in Mumbai and there I have experienced excellent services from the employees working there.I opened my ac when I was a student and I dint know anything about banking stuff but employees there are so helpful they guided me through everything.They guided me through every single step without getting frustrated such a warm environment.I was surprised that public sector bank work so well.
Phone banking service is really good. They are very upto dated and provide all the information and guide you through any difficulty or query.
ATM service is fantastic aswell.
I have been using Internet banking recently and there internet banking is amazing as well.
And one fault I face is the locker service they don’t have enough locker I have applied for it long but still din’t got one.
Customer service of this bank is amazing and very helpful and there work process is really quick they don’t delay their work and complete it within hours.I really like the system of how they work so systematically its very astonishing.