Trusting the manufacturer company Tata Motors, policy was bought and renewed with them. Minor accident revealed that car was insured by UI. Not only they are highly unprofessional but will prove that customer is at the mercy of their mighty Surveyor.
Will offer zero solution if you try their online mechanism.
Each buyer must check that the car company are merely acting as commission agents or not. I found yes, they can not intervene or help you in dispute.