I had purchased a mobile set from Vijayanagar, Bangalore store.
They had given an insurance policy stating that it covers theft risk also. Unfortunately my mobile was stolen and I applied for insurance amount from the company with all document including police complaint to their Chennai office.
The insurance office rejected the offer promptly. but no information was given. I was told about it only when I inquired about it. The staff at the insurance were rude and not caring for our anxiety.
I think this insurance policy is bogus and they just use it to push their product.
Regarding the service of UniverCell, the less said the better.